Monthly Archives: April 2014

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The Word is “Compassion”…

Yeah, yeah, yeah…I know I missed another week. However, in my defense, I told all of you at the beginning of the year that I would “try” to continue with the weekly blog. Most weeks I am able to make it, but some weeks don’t have one spare moment in them. I’m sure you know what I mean…Never the less, I’m back this week!! We’ve been talking about the “powers” that lie within each of us, and this week’s blog will continue with that theme…The “power” this week is compassion.

Most of you know that my parents turned the house that we grew up in as children, into a personal care home for older adults with mental challenges. Back in the day, these individuals were called “retarded.” They KNEW that word, and no matter how many times they heard themselves being called that awful name, it still hurt each time. You could see it on their faces.

For almost thirty years my parents became a second “Mom and Dad” to a number of precious, older women. Their ages ranged from 40-65. Most had the comprehension (and actions) of an eight-year old child. My parents could not have loved them any more than if they had been their “own” children. For most of those women, living with Mother and Daddy was truly the first caring “home” they had ever experienced. Mother became “Mama Jo,” and my father was simply “Daddy” to all of them. One of their favorite pastimes was getting Mother to recount how she “picked” them from the State School to come and live with her and Daddy. My Mother would always get a big smile on her face, and really begin to tell the story of each one – what had been so special about them…why she wanted them to come and live with her. Watching their faces as she told each individual story always brought tears to my eyes…their faces holding such looks of love, amazement, and wonder…and disbelief that someone would want them enough to choose them for a family…these “retards.” Oh, how it hurt my Mother to the core when she would hear someone call them that name, or dismiss them derisively. She would always turn to me in tears and say, “They are human beings just like you and me. They just need a little more help.” I watched her on numerous occasions come to their defense, with all the outrage and anger that only a good southern “Steel Magnolia” can get away with.

One day she asked me to create a sign that she wanted to hang in the house. This is what the sign said: The word is COMPASSION. She could never understand why other people could not FEEL for these women who she loved so deeply. This “compassion” was passed on to each of us children. There’s not a one of us who can turn our heads away from someone in need. We DO feel…and our hearts are tender and sensitive to the plights of others. We HAVE to take action! We HAVE to help! We HAVE to care! You see, we don’t know any other way…

When did we get so hard on the inside? When did others not matter to us? When did we begin to close our windows and doors, and our hearts, and not get involved? Everyone has a story…you may never know all the details. You may never know the horror and sorrow they may endure every moment of their lives. What would it hurt if just a few of us actually cared, and took action? I have that power! You have that power! What don’t we use it more often? Why don’t we show more compassion? That’s what I am going to try and do! Won’t you join me? Just for this week….

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“Sticks and stones…”

As kids, we all learned those old “comebacks” to win an argument: “Oh yeah? Well, your Mama…” “Nah, nah, nah, nah, nah!” “I know you are, what am I?” And of course, the best one, “Sticks and stones will break my bones, but words will never harm me!” As we grew older, we learned very quickly that words could indeed harm us. In his book, “All I Really Need to Know I Learned in Kindergarten,” Robert Fulghum gave us a new quote regarding “sticks and stones.” He writes, “Sticks and stones may break our bones, but words will break our hearts.” I would like to add to that statement. Words will also break our spirit. I am sure you have guessed by now that the “power” for this week is WORDS.

At conferences, I am often asked to present a session entitled, “They’re ONLY Words…” In that presentation I tell of a little girl in the second grade. She was very tiny for her age, and had a “clubfoot.” (Also called congenital talipes equinovarus (CTEV), a congenital deformity involving one foot or both. The affected foot appears to have been rotated internally at the ankle. Without treatment, people with club feet often appear to walk on their ankles or on the sides of their feet.) In addition to this deformity, she had a “cauliflower ear” and could not hear very well with that ear. (Cauliflower ear is a condition that occurs when the external portion of the ear suffers a blow, blood clot or other collection of fluid under the perichondrium. As a result, the outer ear becomes permanently swollen and deformed, resembling a cauliflower.) I have told you the exact definition and descriptions of those two deformities because I want you to get a good visual image of this small child. This was quite a few years ago, before we had all of the latest technology to test someone’s hearing. The way they tested a child’s hearing in school went something like this: the teacher would call up one child at a time, whisper a phrase into their ear, and ask them to repeat the phrase they heard…all conducted in front of the entire class. The little girl remembered last year when this was done…how she was embarrassed and humiliated to have to go before the class, dragging her little foot, and hoping against hope that she could hear the phrase well enough to repeat it. I can just picture her…her heart pounding so loudly in that little chest that you would think it might explode…trying to remember to walk as straight as possible, not limp or drag her foot…and praying so hard that she might actually hear what the teacher would whisper in her ear. (I can never tell this story without tears springing to my eyes. I am such a visual person, and I can see this little girl in minute detail every time I recount this event. Even now, I am writing this with tears in my eyes.) So, it was time for her to walk up to the teacher. She took a little longer getting there than the rest of the children. As she was walking to the front of the class, she heard the comments: “retard,” “gimp,” “not right in the head…” Oh yes, she heard all of that!! She finally reached the teacher, turned her “good” ear to her, and tried to hide the tears already forming in her eyes. The teacher leaned down, scooped the child as closely in her arms as possible, and whispered tenderly to her, “I wish you were MY child!”  And right there, in that moment, those words made all the difference in the world to that child. Just from those few words, she discovered that she had worth and value; that someone wanted her…defects and all. Those words gave her hope!

I hear what people say to their children. I hear what people say to the people they supposedly love. I hear what people say to, and about, the people they work with. I hear what neighbors say about other neighbors. I hear what husbands and wives say to each other. I hear what children say to their parents. And my heart breaks over and over again. When did we become so cruel? When did we become so uncaring? Once a word is spoken, you can never take it back. There are no “do-overs.” You can never really correct it. Oh, you can apologize, but the memory, and that you said it in the first place, will ALWAYS be remembered. Words can absolutely destroy a person. Words can lift and encourage one’s  heart and spirit.

I always think that if this was the last time I saw a person, what words would I have left them with? Would the words be fault-finding, cruel, disrespectful, harmful, and destructive; or would the words be loving, comforting, encouraging? I want my words to be tender to the heart and soul…loving in every way. Won’t you join me? Just for this week…

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That’s Excellent….!!!

I had a friend who lost her Father unexpectedly this past week. Tuesday evening I attended his “celebration” service. There were two prevailing themes that were evident as family and friends remembered her father. One was his faith in, and love for, God. The other was that he had lived a life of “excellence.” Since I have been talking about our individual “powers” in my last few blogs, and I’ve already covered the power of “faith,” we will continue this week with the power of EXCELLENCE!

As a speaker, one of my goals is to consistently score the highest possible mark on conference evaluations. In other words, I want to score “excellent” on each one. I will be honest, I would still receive payment for my services, even if I got “good,” “fair,” or “poor.” I probably would not be asked to come back for a repeat performance, but I would get paid for the job that I had done. And that would be enough for me, if I were only in it for the money. However, we all know, I don’t do what I do for the money. It sure helps though, because I like to eat just as well as the next person…Fortunately, because I work HARD to accomplish this, I DO receive those excellent scores. In 35 years, I can only remember one bad evaluation, and it was REALLY bad…. The individual wrote (anonymously, of course) that I was “harsh, rude, and mean.” It just took my breath away! I went back over every second of my presentation, trying to figure out what I had said or done to cause this person to think those horrible things. After much self-analysis, I came to the conclusion that this person simply had to have been on drugs that day! There was no other reasonable explanation! 

So how do we get to a point of excellence, to where that pursuit becomes second nature to us? I think that it is a skill that can be learned. Being the best that you can be is a concept that we can teach children (and ourselves). My parents and grandparents convinced me at an early age that I could do anything that I set my mind to, and that I could accomplish anything in life, if I worked hard to attain the goals that I had established for myself. I believed them, took the message to heart, and never looked back! So you need the confidence in yourself and your abilities, and the motivation and enthusiasm to establish goals and work to accomplish them. You also need to obtain as much “book” and experiential knowledge as you can get!

When my business partner and I began our company (providing continuing education to healthcare professionals), we were not known in some states. So, we had to “cultivate” a following in those new states. We went to one state for the first time, and ONE person showed up for our training. Most companies would have cancelled that training, but we felt that you had to start somewhere! (And now we get to that “pursuit of excellence” skill…) I walked in, looked at the one person, smiled brightly, and said, “You are about to receive the best, one to one training that you will ever get in your life! You will have my undivided attention, can ask any question you want, we will go at your own personal pace, and we can even go off-topic if you like. It is all up to you. I am at your service!” I went above and beyond what she had been expecting, had there been a room full of participants. The next time we conducted a seminar in that state, we had a FULL meeting room!

It does not matter what task is at hand. Do it with excellence! In work, in play, in relationships, in beliefs, in living, in love…do it all, with excellence! Don’t be mediocre!! Don’t be ordinary, even when doing ordinary things. Be the best! Excel at what you do! I hope that whenever I have a “celebration of life” service, people will also say of me, she lived a life of excellence! Won’t you join me? Just for this week….