I had a friend who lost her Father unexpectedly this past week. Tuesday evening I attended his “celebration” service. There were two prevailing themes that were evident as family and friends remembered her father. One was his faith in, and love for, God. The other was that he had lived a life of “excellence.” Since I have been talking about our individual “powers” in my last few blogs, and I’ve already covered the power of “faith,” we will continue this week with the power of EXCELLENCE!
As a speaker, one of my goals is to consistently score the highest possible mark on conference evaluations. In other words, I want to score “excellent” on each one. I will be honest, I would still receive payment for my services, even if I got “good,” “fair,” or “poor.” I probably would not be asked to come back for a repeat performance, but I would get paid for the job that I had done. And that would be enough for me, if I were only in it for the money. However, we all know, I don’t do what I do for the money. It sure helps though, because I like to eat just as well as the next person…Fortunately, because I work HARD to accomplish this, I DO receive those excellent scores. In 35 years, I can only remember one bad evaluation, and it was REALLY bad…. The individual wrote (anonymously, of course) that I was “harsh, rude, and mean.” It just took my breath away! I went back over every second of my presentation, trying to figure out what I had said or done to cause this person to think those horrible things. After much self-analysis, I came to the conclusion that this person simply had to have been on drugs that day! There was no other reasonable explanation!
So how do we get to a point of excellence, to where that pursuit becomes second nature to us? I think that it is a skill that can be learned. Being the best that you can be is a concept that we can teach children (and ourselves). My parents and grandparents convinced me at an early age that I could do anything that I set my mind to, and that I could accomplish anything in life, if I worked hard to attain the goals that I had established for myself. I believed them, took the message to heart, and never looked back! So you need the confidence in yourself and your abilities, and the motivation and enthusiasm to establish goals and work to accomplish them. You also need to obtain as much “book” and experiential knowledge as you can get!
When my business partner and I began our company (providing continuing education to healthcare professionals), we were not known in some states. So, we had to “cultivate” a following in those new states. We went to one state for the first time, and ONE person showed up for our training. Most companies would have cancelled that training, but we felt that you had to start somewhere! (And now we get to that “pursuit of excellence” skill…) I walked in, looked at the one person, smiled brightly, and said, “You are about to receive the best, one to one training that you will ever get in your life! You will have my undivided attention, can ask any question you want, we will go at your own personal pace, and we can even go off-topic if you like. It is all up to you. I am at your service!” I went above and beyond what she had been expecting, had there been a room full of participants. The next time we conducted a seminar in that state, we had a FULL meeting room!
It does not matter what task is at hand. Do it with excellence! In work, in play, in relationships, in beliefs, in living, in love…do it all, with excellence! Don’t be mediocre!! Don’t be ordinary, even when doing ordinary things. Be the best! Excel at what you do! I hope that whenever I have a “celebration of life” service, people will also say of me, she lived a life of excellence! Won’t you join me? Just for this week….