“Sticks and stones…”

As kids, we all learned those old “comebacks” to win an argument: “Oh yeah? Well, your Mama…” “Nah, nah, nah, nah, nah!” “I know you are, what am I?” And of course, the best one, “Sticks and stones will break my bones, but words will never harm me!” As we grew older, we learned very quickly that words could indeed harm us. In his book, “All I Really Need to Know I Learned in Kindergarten,” Robert Fulghum gave us a new quote regarding “sticks and stones.” He writes, “Sticks and stones may break our bones, but words will break our hearts.” I would like to add to that statement. Words will also break our spirit. I am sure you have guessed by now that the “power” for this week is WORDS.

At conferences, I am often asked to present a session entitled, “They’re ONLY Words…” In that presentation I tell of a little girl in the second grade. She was very tiny for her age, and had a “clubfoot.” (Also called congenital talipes equinovarus (CTEV), a congenital deformity involving one foot or both. The affected foot appears to have been rotated internally at the ankle. Without treatment, people with club feet often appear to walk on their ankles or on the sides of their feet.) In addition to this deformity, she had a “cauliflower ear” and could not hear very well with that ear. (Cauliflower ear is a condition that occurs when the external portion of the ear suffers a blow, blood clot or other collection of fluid under the perichondrium. As a result, the outer ear becomes permanently swollen and deformed, resembling a cauliflower.) I have told you the exact definition and descriptions of those two deformities because I want you to get a good visual image of this small child. This was quite a few years ago, before we had all of the latest technology to test someone’s hearing. The way they tested a child’s hearing in school went something like this: the teacher would call up one child at a time, whisper a phrase into their ear, and ask them to repeat the phrase they heard…all conducted in front of the entire class. The little girl remembered last year when this was done…how she was embarrassed and humiliated to have to go before the class, dragging her little foot, and hoping against hope that she could hear the phrase well enough to repeat it. I can just picture her…her heart pounding so loudly in that little chest that you would think it might explode…trying to remember to walk as straight as possible, not limp or drag her foot…and praying so hard that she might actually hear what the teacher would whisper in her ear. (I can never tell this story without tears springing to my eyes. I am such a visual person, and I can see this little girl in minute detail every time I recount this event. Even now, I am writing this with tears in my eyes.) So, it was time for her to walk up to the teacher. She took a little longer getting there than the rest of the children. As she was walking to the front of the class, she heard the comments: “retard,” “gimp,” “not right in the head…” Oh yes, she heard all of that!! She finally reached the teacher, turned her “good” ear to her, and tried to hide the tears already forming in her eyes. The teacher leaned down, scooped the child as closely in her arms as possible, and whispered tenderly to her, “I wish you were MY child!”  And right there, in that moment, those words made all the difference in the world to that child. Just from those few words, she discovered that she had worth and value; that someone wanted her…defects and all. Those words gave her hope!

I hear what people say to their children. I hear what people say to the people they supposedly love. I hear what people say to, and about, the people they work with. I hear what neighbors say about other neighbors. I hear what husbands and wives say to each other. I hear what children say to their parents. And my heart breaks over and over again. When did we become so cruel? When did we become so uncaring? Once a word is spoken, you can never take it back. There are no “do-overs.” You can never really correct it. Oh, you can apologize, but the memory, and that you said it in the first place, will ALWAYS be remembered. Words can absolutely destroy a person. Words can lift and encourage one’s  heart and spirit.

I always think that if this was the last time I saw a person, what words would I have left them with? Would the words be fault-finding, cruel, disrespectful, harmful, and destructive; or would the words be loving, comforting, encouraging? I want my words to be tender to the heart and soul…loving in every way. Won’t you join me? Just for this week…

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That’s Excellent….!!!

I had a friend who lost her Father unexpectedly this past week. Tuesday evening I attended his “celebration” service. There were two prevailing themes that were evident as family and friends remembered her father. One was his faith in, and love for, God. The other was that he had lived a life of “excellence.” Since I have been talking about our individual “powers” in my last few blogs, and I’ve already covered the power of “faith,” we will continue this week with the power of EXCELLENCE!

As a speaker, one of my goals is to consistently score the highest possible mark on conference evaluations. In other words, I want to score “excellent” on each one. I will be honest, I would still receive payment for my services, even if I got “good,” “fair,” or “poor.” I probably would not be asked to come back for a repeat performance, but I would get paid for the job that I had done. And that would be enough for me, if I were only in it for the money. However, we all know, I don’t do what I do for the money. It sure helps though, because I like to eat just as well as the next person…Fortunately, because I work HARD to accomplish this, I DO receive those excellent scores. In 35 years, I can only remember one bad evaluation, and it was REALLY bad…. The individual wrote (anonymously, of course) that I was “harsh, rude, and mean.” It just took my breath away! I went back over every second of my presentation, trying to figure out what I had said or done to cause this person to think those horrible things. After much self-analysis, I came to the conclusion that this person simply had to have been on drugs that day! There was no other reasonable explanation! 

So how do we get to a point of excellence, to where that pursuit becomes second nature to us? I think that it is a skill that can be learned. Being the best that you can be is a concept that we can teach children (and ourselves). My parents and grandparents convinced me at an early age that I could do anything that I set my mind to, and that I could accomplish anything in life, if I worked hard to attain the goals that I had established for myself. I believed them, took the message to heart, and never looked back! So you need the confidence in yourself and your abilities, and the motivation and enthusiasm to establish goals and work to accomplish them. You also need to obtain as much “book” and experiential knowledge as you can get!

When my business partner and I began our company (providing continuing education to healthcare professionals), we were not known in some states. So, we had to “cultivate” a following in those new states. We went to one state for the first time, and ONE person showed up for our training. Most companies would have cancelled that training, but we felt that you had to start somewhere! (And now we get to that “pursuit of excellence” skill…) I walked in, looked at the one person, smiled brightly, and said, “You are about to receive the best, one to one training that you will ever get in your life! You will have my undivided attention, can ask any question you want, we will go at your own personal pace, and we can even go off-topic if you like. It is all up to you. I am at your service!” I went above and beyond what she had been expecting, had there been a room full of participants. The next time we conducted a seminar in that state, we had a FULL meeting room!

It does not matter what task is at hand. Do it with excellence! In work, in play, in relationships, in beliefs, in living, in love…do it all, with excellence! Don’t be mediocre!! Don’t be ordinary, even when doing ordinary things. Be the best! Excel at what you do! I hope that whenever I have a “celebration of life” service, people will also say of me, she lived a life of excellence! Won’t you join me? Just for this week….

Man! She has an attitude!!

As mentioned in last week’s post, I indicated that I wanted to share the “powers” that each of us have within our grasp, but that many fail to see them. It usually takes a life-changing event to show a person what they are made of! So this is a continuation on that topic… I would like to show people that they don’t have to wait for a life-changing event to realize their strength. These “powers” are something that we can utilize and engage every day of our lives. Last week’s power was FAITH. This week’s power is ATTITUDE!

You get up one morning, and you’re feeling great; “on top of the world,” in fact. You KNOW that this is going to be a good day! You get dressed for work, get in your car, and merge into traffic. Everything is going really well, until someone begins riding your bumper, trying to make you go faster than you want. You can tell just by their demeanor, they have watched too much NASCAR racing, and they have convinced themselves they are, indeed, an accomplished race driver. When you think they cannot possibly get any closer to your back bumper, they finally whiz around you, and cut back in front of you so close, that you have to slam on brakes to avoid rear-ending THEM! The coffee you were drinking spills over on your clothes, and your fingers have now been burnt and are sticky. At this point, that wonderful feeling you had before leaving the house is gone! For many, this one moment will define the day for them. No matter how good their intentions were when leaving the house, everything has now been ruined. You end up with a lousy attitude for the rest of the day…

Basically, you gave that perfect stranger the control to impact your day. You’ve allowed this person to take away the positive feelings that you had when you started out that morning. You’ve allowed one simple, random act of ignorance to influence your attitude, and destroy your day.

I come across a lot of people who would love nothing better than to cause me to be as miserable as they are. But you know what? I don’t allow it, because I can control and direct my attitude. Believe me, I have found that the negative, ne’er sayer doesn’t get as much accomplished in life, and they seem to be miserable all the time. You’ve seen those people…seemingly with a dark, black cloud over their heads all the time. Gloom and doom seems to follow them around.

I like being positive. I believe very strongly that “positive” begets “positive.” I believe that you can change the direction of your life, and your success, by simply having a positive attitude. I was at a conference not too long ago…one that was three days long, and I was speaking at some point each day. After the second day, I had a conference attendee come up to me and say, “I’ve been watching you during this conference, and you’re different.” (Now, I seem to be told this quite often, and at the beginning, I can never figure out if being different is a good thing, or a bad thing…) I looked at the individual and responded, “How so?” She said, “When you enter a room, you seem to own it!” I guess I must had indicated by facial expression that the statement might not be a compliment. She immediately spoke again, and said,”I can see that I did not convey my thoughts accurately, because I certainly did not mean anything negative. What I meant to say is that when you enter a room, you EXPECT acceptance!” I looked at her bewildered, and said, “Of course! I DO expect acceptance! Why would I enter a room thinking that I would not be accepted?” I cannot imagine anyone getting up each morning, looking in a mirror, and saying to themselves…”Let’s go be a failure today!” I think you get what you expect! It is all about attitude! It is like the little train who thought he could…”I think I can…I think I can…” You know the ending…HE DID!!

Because I fly a lot, I am a member of numerous airline frequent flyer programs. As a result, the more miles you have, the more “perks” you receive. I used to fly Northwest Airlines quite a bit before Delta bought them out. Northwest called their frequent flyers “Elite.” It had been one of those trips where flight after flight had been either delayed or cancelled. All I needed was one more flight to get home, and it was not looking optimistic…We had been waiting in the gate area for hours upon hours. Everyone was so tired, including the young female agent who was very patiently enduring quite a bit of abuse from weary travelers. It got to be midnight, and the moment finally arrived when we were all going to be able to board the plane and get in the air. I stood in line, waiting for the agent to take my ticket and let me board. As I gave her the ticket, she paused a moment, and said, ” Ms. Selman, are you Elite?” I looked at her, smiled (although I was as exhausted as anyone else that night), gave her a little wink, and said, “As if I would be ANYTHING else…” She cracked up laughing, and said, “Go on and get your seat then.” Unfortunately, due to all of the rebooking of flights, my seat was at the very rear of the plane. I placed my briefcase underneath the seat, placed my coat in the overhead bin, and settled in. Just as I had finished doing all of that, I heard an attendant state, “Would passenger Selman please press your call light?” My first thought was, “Oh no! They are going to bump me from this flight!! I’m never going to get home tonight!” So, I reached up and pressed the call light. The agent from the gate came down to my seat and said, “Ms. Selman, please get your things and come with me.” I stood up, got my coat, got my briefcase and followed her, all the time asking, “Where are we going?” She said, “You’ll see!” She then proceeded to take me to the first class cabin and gave me a seat there for my trip home! Now, I know there were a lot of people on that flight, who were at higher “Elite” status than me; however, I got the first class seat because of my positive attitude. And to be honest, that happens a lot for me!

I refuse to let people bring me down with their negativity. I enjoy life! I enjoy being positive! And yes, I DO expect acceptance. I always see the glass as being half full…Life can be so much fuller, satisfying and wonderful if you go through each day with a positive outlook…even when things don’t always go your way. That’s what I do! Won’t you join me? Just for this week…

The POWER within each of us…

It continually amazes me when people don’t see their own worth and value. I believe so strongly that every person was created for a purpose. God gave us brains and the ability to make free choices. It is up to us to figure out exactly what we were created for, and to “search” for our purpose in life. So many fail at that mission simply because they never recognize their own worth. So, if you will bear with me over the next few weeks, I want to “explore” the various “powers” that lie within each of us. I think the secret to life is to discover your “powers,” and use them to make the world a much better place.

I think we would have to begin with the power of faith. No matter what your religion, most of us believe in a higher being. People often use phrases like, “It’s God’s will.” “Trust in God.” “I believe in miracles!” Or, if you are part of the FaceBook world, you see daily requests asking for prayers, and the subsequent comments as to whether prayers were answered. Even the Bible states that if we have the faith of a mustard seed, we could move mountains. Now, that is real power…and it lies within each of us. 

The question I have is this: “Do we really have faith, and do we exercise it daily?” For example, we pray to God with a specific request, and are amazed and quite surprised when the prayer is actually answered…as if we did not really expect positive results. So where was the faith? By definition, faith is “a strong belief or trust in someone or something. : belief in the existence of God : strong religious feelings or beliefs. : a system of religious beliefs. plural faiths: belief that does not rest on logical proof or material evidence.” As you see, all of these definitions include one basic word: “belief.” So, if we go with that definition, “faith” should be something that we “believe,” whether founded or unfounded. What do you “believe” to be true in your personal life? And do those beliefs enrich your life, make your day to day existence better or worse?

I have faith in what I can do. I know beyond a shadow of a doubt that I can stand on a stage in front of hundreds of people, and that I can hold their attention, be entertaining, and send them home with at least one bit of education or information that they can use for the betterment of their own lives, or in the lives of someone else. I know I can do that! It is a belief in myself. Shouldn’t our faith in God be just that strong, if not stronger? Shouldn’t we know beyond a shadow of a doubt that we are in His care, that He designed us and wanted a good life for us, that we have value and worth? Shouldn’t we believe that fact, and act on it everyday? I meet people from all over the country, and you would be surprised by the number of individuals who cannot explain their beliefs or faith to me, or why they live a certain way. I will be honest, it perplexes me. My faith comes from a lifetime of teaching and examples…my parents, my family, friends, educators, real leaders. It comes from experience, and I cannot imagine living a life without faith! I think they should add another word to the definition of “faith,” and that would be “action.” If you do not put your faith into action, it is not really faith.

I have faith that the world can be a better place. I have faith that I can always be a better person. I have faith that I was created in a perfect image, and I am worthy and valued. I have faith that my prayers will be answered, but not always with the answer I want. I have faith that I matter in this world! I have faith that one day I will be judged for the life that I have lived, and I want to hear those words, “Well done, thy good and faithful servant.” Won’t you join me? Just for this week…

 

I just mooned a trucker!!

Well….I missed last week’s post…It was one of “those” weeks, and I apologize for not getting something up here. You will simply have to work with me on this… Here is another story “from the road,” (literally and figuratively!).

My business partner and I had been on business in Natchez, MS. It had been a “driving” day trip as opposed to a “flying” trip, and we were living in Jackson, MS at the time. The trip from Natchez to Jackson takes approximately one hour and forty-five minutes to drive. It is a two-lane country road for the most part, and there are NO restrooms along the way. Let me repeat, there are NO restrooms along the way. I know this to be a true fact. I have known this particular piece of “truth” for well over thirty years.

Whether it is healthy or not, I usually do not “make use” of restrooms while I am working during the day. I will normally go the entire day without having to “use” such “facilities.” My business partner knows this is a terrible habit I have developed, and she will tell me often how this practice is not good for my body. 

So on this day, we had finished our work and were about to get into the car for the trip home. Wanting to hurry and get there as quickly as possible, I determined that I could make the trip without going to the bathroom before I got into the car. (Remember, this was after not having “gone” the entire day.) After all, what was an hour and forty-five minutes more??

She was driving, and fifteen minutes into the trip, I realized that I had made a huge error in judgment. I needed to go to the bathroom…in a desperate kind of way…Not wanting to bring this issue to the attention of my friend, because I knew I would get the “bathroom lecture,” I reclined my seat back just a little, and loosened the seatbelt some. Relief! For fifteen more minutes…that is when the sharp pains began shooting from one hip to the other. I began squirming and fidgeting, quietly, trying not to draw attention to my dilemma. I finally realized that “something” was about to give, so very softly, I said, “Pull the car over.”  At first, I could tell that she had not heard me, so I repeated, in a somewhat louder voice, “Pull the car over.” She immediately said, “What?”  For the third time, and in an even louder voice, I said, “Pull the car over!”  She began looking for a convenient spot to pull off the road, all the time asking, “What’s wrong?” “Are you sick?” I responded, “Well, I guess you could kinda say that…I have to go to the bathroom really bad.” She looked at me incredulously and stated the obvious: “There are NO bathrooms on this road! You KNOW that! WHY didn’t you go before we left?” I said, “I know! I should have. PULL THE CAR OVER!!” Then the “bathroom lecture” started….”I wish you would take better care of yourself! I don’t know why you don’t go to the restroom during the day. It’s just not good for your body. It’s not healthy.” I said, “You are absolutely right! PULL. THE. CAR. OVER!!!!” It now hits her what I am about to do, and she begins a plea, “Oh, Cat, please don’t tell me you are about to use the bathroom on the side of the road. Can’t you wait a few more minutes???” I am screaming hysterically by now for her to pull over! Not another word was spoken, and she pulled over instantly. 

I jumped out immediately, leaving my car door open, and I began opening the back car door so that I could have some privacy. As I was doing this, I very quickly asked my friend to get out on her side of the car and be my “lookout.” (Just an aside here…please don’t sit there reading this as if you have never done something like this yourself!!) She got out, not a very happy camper at that point in time. Just as I began to relieve myself, I heard her say hysterically, “Cat, stop what you are doing!! A big truck is coming! Get back in the car!” Now, I ask those of you who have ever had a full bladder, and you finally got to a point of release, could you STOP on command??? I knew there was no hope, so I shouted back to her….”Save yourself! I can’t stop!” I had no sooner gotten the words out of my mouth, when she hopped into the floor of the back seat, pulling a jacket over her head! Now, I think by now all of you know that I have a warped, healthy sense of humor. Watching her hiding herself in the back seat floor just plain out got my tickle box turned over. I started laughing and could not stop. (And we DO know what laughter does to a full bladder….) In the middle of my laughter, I realized that the trucker was swiftly bearing down on us and that I would be exposed to his full view. I looked back into the car, at my friend all covered up and thought..that’s a pretty good idea! I quickly leaned over as far as I could, got my jacket, and covered my head too. Just in time! The trucker came by slowly, and went on his way. I am certain from his whistles and horn blowing that he got an eyeful! There was no help for it…it just happened…

We got back into the car and continued on the trip. It was very quiet in the car, and I stood it as long as I could before opening my mouth. “Well,” I said, “there’s one good thing about what just happened.” My friend asked, “And just what would that be?” I responded, “He will never know who we are unless I put a jacket over my head, and drop my drawers…” She somehow did not find the humor in that as much as I did….

Why do we continue to throw caution to the wind and not make the necessary preparations for events, projects, life events, and day-to-day happenings? We will take a chance on things “turning out right,” when, in reality, the odds are against it. I knew I had not gone to the bathroom all day long. I knew I was getting in the car for a lengthy drive. I knew I had a full bladder. Yet….I took the chance that it would work out fine. And guess what? It didn’t! Often we are given little reminders, or notices, in life that indicate that we need to “be prepared.” People constantly tell me about events that happen in their lives. They will say, “I saw the handwriting on the wall,” but they did not pay attention and were caught off guard. I always ask, “If you saw the “handwriting,” why didn’t you read it?? Why didn’t you do something about it?? I think we put things off, and hope for the best. I now take the necessary precautions when I plan a trip. I try very hard to be prepared for any event in life, although I know that is an impossibility within itself. However, I continue to “anticipate” and plan. I don’t want to leave things to chance, if I can help it! Won’t you join me? Just for this week…

Which “Cat” are you listening to?

I can almost believe that Spring is just around the corner…beautiful weather…birds are chirping…and, at least for today, it is warmer than it has been. For the first time in months, I am not dressed in double layers of clothing. Spring cannot get here fast enough for me…Usually Spring begins my “conference” speaking schedule, and I can end up in numerous locations from east coast to west coast in just a short matter of time. You never know what might happen at any of these conferences and that will lay the groundwork for this week’s story…

I have spoken at numerous conferences, and as a speaker, you have to be prepared for any “unplanned happenings” during a presentation. The bottom line is that I only have a specified amount of time to speak. Because educational credit is provided for my sessions, I am required to speak the entire length of time for which I am scheduled. I was speaking at one conference when a huge thunderstorm came through and knocked out all of the electricity. We were in a room with no windows, so I, along with several hundred conference attendees were literally in pitch black darkness. Knowing that I could not afford to wait the storm out, and because I am such a “visual” speaker, I continued with my presentation, alluding to my facial expressions, and hand motions. In the middle of my doing this, a board member had gone to her car and gotten a flashlight. Of course, being a kid at heart, when they gave me the flashlight, the first thing I did was place it under my chin and began making “monster faces.” The audience was on the floor laughing (although I could not see them…). I then continued my presentation in the dark, with the help of the flashlight. The executive board was more than pleased that I had not let the situation sidetrack my presentation.

On another occasion, I was in Florida making a presentation in a room that had windows and two doors that led directly outside. During my presentation we began hearing a cat (apparently in heat) “meowing” really loud right outside one of the doors. I would say a few words, and then the cat would “say a few words.” Everyone began trying very hard not to laugh, including me! The dialogue kept going back and forth to the point that I could no longer tell which “Cat” the audience was listening to. I knew that this was a “battle” that I was not going to win, so I just stopped, and asked someone near the door to please let the cat come in! Once the cat got inside, he immediately stopped his caterwauling and I was able to finish my presentation.

In life, no matter how well you have things planned, the “unexpected” always happens. How well you deal with those unexpected “life events” depends on your attitude, graciousness and confidence. You can let those events defeat you, destroy the moment, and take away your success, OR…you can embrace the experience and rise to the challenge. The choice is always up to you! And believe me, someone is always watching to see exactly how you deal with those unplanned “moments.” What are your actions saying about you? I hope that I always show grace, patience, and innovative responses to those unexpected life events. Won’t you join me? Just for this week….

There’s an elephant in the room…

I’m hoping that everyone stayed warm this past week. I don’t know about you, but I am so ready for Spring! I was disheartened to hear that the “official” groundhog saw his shadow, meaning six more weeks of cold weather…Oh well, that will make us just that more thankful when warm weather does finally arrive! Now, to this week’s story…

Whenever I travel to a conference, even for one presentation, I always take two outfits to wear. You never know what might happen, and I like to have a “spare,” just in case… On this particular occasion, I was headed down to Orlando, FL, for a huge conference. I’m not sure what I was thinking, but I had just picked up a brushed silk suit from the dry cleaners, so I threw it in my garment bag, and headed for the airport. I cannot explain why I did not take two suits for that trip.

I arrived at the hotel and settled in for the evening. The next morning, I got up as usual, took my shower, and began getting dressed. I pulled my suit out and stepped into the skirt. Once I had the skirt on, I looked down and realized that there was a HUGE crease going from my right hip down to my left knee. In other words, the entire front of the skirt was creased. It looked awful! I quickly got out of the skirt and fired up the steam iron. I pressed and pressed that skirt to no avail. Nothing I did removed the crease!

(At this point in the story, I need to give you a little background about me. As a professional speaker, I am very particular about how I dress. The hair has to be “just right,” which most days can prove to be a challenge in that I have naturally curly hair. I get a surprise each morning because I never know which way it is going to go…I use just enough makeup to hide nature’s damages, but not enough to make me look like a hussy. The suits must be stylish, clean, fit well, have no creases or lines, and NO “rumples” anywhere. Shoes must be polished and have no noticeable scrapes. If  even one of these areas are not as they should be, it will definitely impact my presentation and delivery.)

So here I was in Orlando with only one suit, and it had that big ole’ crease across the front. What to do? I knew that once I got onstage, and started my keynote address, that people would be noticing the crease, and for some, it would become so distracting, that they would not hear my message. As I stood to the side, waiting for my introduction and cue to come onstage, I was perplexed as to how I could reconcile that blasted crease. The moment came, the introduction was given, and I made my way to the center of the stage. I walked to the very edge of the stage, as close to the audience as possible, and said, “I would like to draw everyone’s attention to my skirt, and the crease on the front. I do not normally wear wrinkled clothing. I know that it is there, and I tried to get rid of it, but here’s a little life secret that just might help you out in the future. If the dry cleaners put the crease in, they are the ONLY ones who can remove it! So take a good look at it, satisfy your curiosity, and I will begin.” The audience broke out into hysterical laughter and applause! In fact, I had to wait quite a few moments for them to settle down. I then gave the keynote that they were expecting, and it ended better than I had anticipated.

Why is it, that when there is something so obviously wrong (like the elephant in the middle of the room), that we act like it doesn’t exist; knowing that all anyone can see or think about IS the elephant in the room? I have found that when you go ahead and bring the problem out into the open for dialogue and communication, you take away it’s ability to cripple and limit you. I try very hard to maintain that control, keep the lines of communication open, and talk about that elephant. Won’t you join me? Just for this week…

Don’t You Fret None…I WILL be there!!

By now, you all know that I travel a great deal in my work. In that travel, I can face quite a few challenges in “getting to” the location where I am to speak…lightning strikes, thunderstorms, floods, ice, snow blizzards, mechanical problems with the plane…you just never know what you might face once you get to the airport. In 35 years of traveling around the United States, I have only been late to one conference, only missing my morning presentation. It can be a little daunting when trying to figure out how to get to a conference location; however, I am pretty much known in our industry as a “sure thing.” Education Directors and Meeting Planners know that I will make every effort possible to honor my commitment to their conference. So here is the story for this week…

I was scheduled to be the keynote speaker for an annual conference in Kearney, NE. In addition to being the keynote, I was to provide a full day of additional presentations. I never make reservations on the very last flight into a city, “just in case…” You always want there to be “another” flight, “just in case…”

On this particular morning, I had an extremely early flight, so I was at the airport bright-eyed and bushy-tailed! We all got on the plane (the first leg of my trip), and as soon as they closed the door, the inside of the plane filled with smoke. We all thought it was a pretty good idea to get back OFF the plane, so that’s what we did very quickly. The airline did not have another plane for us to use, so we had to wait for them to send in another plane from another airport – a 2 hour delay to the beginning of my trip. As is my habit, I contacted the Meeting Planner/Education Director and explained that I had run into difficulties, but I thought that I would be able to rebook other flights to make the trip. I explained that I would be late, but I would be there in time for the opening session.

The second plane came…we all got on it…they closed the door…and no smoke…so we were good to go. We made it to Houston, where I was to make a connection to Denver, CO. While waiting for the plane to Denver, the agent got on the PA and announced that the flight to Denver was cancelled. They then booked me on another flight to Denver. In doing this, I was going to miss all connecting flights to Kearney, NE, and not be able to make it for my presentation. After much discussion with the airline agents, they suggested that I could rent a car in Denver, and drive over to Kearney…about a 4-5 hour drive in the best of circumstances. I asked them how they thought I might be able to drive in a snow blizzard, when all flights were being delayed or cancelled. They did not have very good answers to my concerns. So, I asked them, “What is is the closest city to Kearney that you can fly me into?” They said they could fly me into Lincoln, and I could then rent a car to make the 3-hour drive to Kearney. The flight would arrive into Lincoln at 1:00 a.m. in the morning, and after I had rented a car, and driven the 3 hours, I would hopefully arrive in Kearney at between 4:00 a.m. – 5:00 a.m. the next morning. This was the only way that I was going to get there, so I agreed. I had been in airports for approximately 17 hours when my flight boarded for Lincoln. Most everyone I know would have just called it a loss, and told the Meeting Planner that they could not make it…that they were just going to try and return home. But, me being me, I just could not do it that way. A commitment is a commitment.

I called the Education Director, a very dear friend of mine, and brought her up to speed on the latest developments. She said that the she was sending a driver from the hotel to pick me up in Lincoln, so that I would not have to drive those last three hours. She also said that she had placed a blanket and a pillow in the back seat so that I could sleep on the way. The poor driver was a young man who had worked a double shift at the hotel, and now was driving three hours in sleet and snow to pick me up. We then drove the three hours back to the hotel in the same sleet and snow. There was NO WAY that I was going to get in the back seat, and try to sleep, while this poor young man was exhausted. So we talked the entire way to the hotel – almost four solid hours! He was such a sweet person, and going through quite a few problems in his own life. He opened up to me and I tried to give him some good, caring, sound advice. I’m told he still asks about me whenever they have a conference at that same hotel, so I am hoping that the words of advice that I gave helped him in some small way.

We arrived safely at the hotel around 5:30 a.m. I checked in, got to my room, and fell onto the bed for a 1-hour nap. At 7:30 a.m., I arrived at the ballroom to set up for my keynote address. The Education Director almost body-slammed me with a hug of gratitude and thankfulness that I had made it safely! (Or that I had made it at all!) At 8:00 a.m. I began my presentation. NO ONE knew that I had spent 17 hours on planes, and in airports, and an additional four hours riding in a car in sleet and snow to be there with them for that morning session. The title of my keynote, you ask? “Motivation vs. Burnout!”

Sometimes you have to keep going, even when you are so bone-tired that you can’t see straight. It’s all about honoring commitments that have been made. Do people know they can count on you? That you are dependable? What do your actions say to others? Do you exceed their expectations? I always want to be someone who can be counted on…that people will know I will try everything in my power to be there for them. Won’t you join me? Just for this week…

Not on my watch….

I have to preface this story, so that all of you will have a complete understanding and appreciation for what I am about to tell you. First and foremost, I am an animal lover! I melt when I see little animal babies. I continue to be amazed at an animal’s power of reasoning, their sense of family, and their ability to show unconditional love, affection, commitment and fierce loyalty. I am that lady who will take stray, hurt animals to the vet for care. Animals seem to know this about me, as they will come directly to me, a complete stranger, when they enter a room full of people.

The second thing you need to know is that I am a highly allergic person…to almost anything and everything. So whenever I complete any type of cleaning, I have to use all natural cleansers, or I have to “uniform up”….coveralls/paint suit, mask, gloves, and goggles…Quite a sight to behold! Now, to this week’s story….

I live on a lake in East TN. The Smoky Mountains are my back yard. It is such a beautiful place, and I feel so blessed to be here at this time in my life. I live in an area that is surrounded by nature. On a daily basis I get to see deer, foxes, otters, bald eagles, ospreys, ducks, geese, woodchucks, and yes, even skunks, possums and raccoons. I am absolutely in heaven; course, I could do without those skunks…  

On this  particular day, last summer, it was time to pressure wash and clean the pier and dock. I had all the necessary equipment and supplies. Because of the cleansers that I would be using, I was, of course, “decked out.” I had my white coverall suit on, galoshes, gloves, mask and goggles. I looked like an official ghost buster! I’m sure the neighbors take pictures when I am not looking to send to their relatives back home…with captions like, “see, we TOLD you…”  

I had just finished cleaning one section of the dock, and had turned the pressure washer off so that I could refuel. As I was standing there, taking a breather, I heard a very agitated, desperate duck quacking at the top of its lungs, as if there was cause for great concern. I kept turning around, searching for the source of all this commotion. I looked across the way and saw a mother duck, swimming along with her four, very tiny, babies. All of a sudden, out of the corner of my eye, I saw the source of distress. A magnificent, bald eagle was soaring in the sky, just above the family of ducks. Much to my horror, I saw the eagle circle, and then drop to make the approach, with talons open, to snatch up those babies for a meal. I ran to the end of the dock, screaming, “Nooooooooo!! Stop!!” I was stomping my feet, clapping my hands, and screaming like a wild banshee!!! I looked as if someone or something had taken over my body….like I had just had a “come to Jesus meeting,” and was so filled with the Spirit, that I had lost all control of my bodily functions. Nothing worked! That eagle kept diving. With each attack, the Mama duck would raise up out of the water, spread her wings over the baby ducks, and quack hysterically loud in fear and protest. I knew that she could not last much longer, and that I had to do something.  

I ran very quickly to the front yard and got my best friend. By this time, I was a little hysterical myself. I told her, “Come quick! You HAVE to help me! We have to save them!!” As we were running to the dock, I explained the situation. I told her, “you have to get in your kayak and row over to protect those babies.” It was the fastest kayak launch I have ever seen! She could have medaled in the Summer Olympics! She was a wonder to see! Fast, strong strokes brought her and the kayak close to the little family of ducks. She positioned herself just behind them and began waving her oar around to ward off the eagle attacks. At first, the eagle did not want to give up, but finally, he or she saw that baby duck lunch was NOT going to happen this particular day…not on my watch! My friend had to follow the little family quite a distance before Mama duck found a safe location from the eagle. Whew! Disaster averted…and even more surprisingly, I had not drawn the usual crowd of curious onlookers…  

We are presented with situations each day in which we must make decisions regarding appropriate actions that should be taken (or not taken) on our part. We have to decide if we want to become involved, impact a result, or let “nature take its course.” So many people just stand aside and let injustice or unfairness take place, even when it is within their power to affect the outcome. I don’t want to EVER be that person who just stands on the sidelines and lets the vulnerable be attacked, harmed or abused, whether it is a woman, man, child, elder or animal. I will defend, protect, advocate, help and love, as long as there is breath in my body. NOT. ON. MY. WATCH. Not going to happen! Not even to baby ducks… Won’t you join me? Just for this week….

Are you hungry?

In just a few days we will welcome in another brand new year! 2014. Can you believe it? It seems that it was just a “short while” ago that I was introducing you to my project for the year…this blog. I cannot believe the year has gone so fast, and that this week’s post will be my 52nd article. As you know, I began this blog in an effort to focus my mind on some “positives,” week by week, to help me through a difficult period of pain and loss. It has helped me more than I can say, and if the comments, support and encouragement received are indicators of your enjoyment, the effort was more than successful! So, I would like to say thank you to everyone who has followed me in my journey for the entire year. With the passing of one year into the next, what better opportunity to write a story about time?

Have you noticed that all of us complain about not having enough time to get everything done? It seems that the faster I go, the “behinder” I get. Not long ago, I asked a close friend whether she thought I was getting slower, or did I just have more “demands” for my time coming across my desk. Ever the diplomat, she said, “Well, we’re all getting a little slower, but you DO have a lot coming across your desk.” Hmmm…I can remember when I first started my career. I was part of a corporate team responsible for 101 nursing homes in seven states. I was wired!! I could do 3-4 tasks at a time, and not bat an eye. I was in a different city or state every other day. I moved…and I moved fast…I got the job done! I lived and breathed by a watch, clock, and calendar! If I sat down at home to “relax,” I was doing several things at one time while sitting. I could not just sit still, doing nothing for even ten minutes. I was always checking that watch, to make certain I would meet a deadline, or to determine when and where I needed to be next.

When I finally resigned from the company that I had worked with most of my adult life, and started a business with a friend of mine, I was determined that I would truly stop rushing all of the time and learn how to relax. It was one of the hardest things I have ever attempted to do in my life. I really could NOT sit still for ten minutes. So, I was determined…I began timing myself…it was MISERABLE! I tried and tried to relax and have more time for doing the things I enjoyed, but I was not being very successful.

One day I was with a friend, and I had forgotten to wear a watch. I kept asking her what time it was. She asked me why I needed to know the time. I told her that I needed to know if it was time to eat lunch. She looked at me with a perplexed expression, and asked, “Are you hungry?” And at that very moment, with that very statement, everything slipped right into perspective for me! I realized that I was letting a little electrical mechanism control every second of my life! Did I really need a small attachment to my wrist to tell me when I should eat, or go to bed, or do anything? So, the watch came off! And it has stayed off! I only use it now to make certain I begin and end my speaking engagements on time. The change in my life was wonderful! I can now actually sit for long periods of time relaxing. I now make choices on how I truly want to spend my time, and with whom I want to be with. I make my time count…for me. 

Time is so precious, and is gone before we realize it. All of us have the very same amount of time each day…24 hours. What makes the difference in what can be accomplished in that time is YOU and your CHOICES! You can choose to take on so much responsibility that you will never get it all done. You will always come up short, because simply put, you have too many irons in the fire! Or, you can decide what is truly important and worthy of your precious time, and use it wisely to pursue those efforts. In other words, make your time “count.” One of my favorite sayings comes from the prophet, Kahlil Gibran, who said, “For what is your friend that you should seek him with hours to kill? Seek him always with hours to live.” “Hours to live…not to kill…” What a wonderful statement and premise. This year I’m not making any resolutions. (I never have done that, to be honest.) I am simply going to spend my time with “hours to live,” and I am going to keep the watch off of my arm, and eat when I am hungry. Won’t you join me? Just for this week….